9:41 5G

Darren Mills

Inbound call - 10:41 AM

Darren:

Hi, I am looking at replacing a water heater in my condo. I got your number from a neighbor in Beacon Hill.

You:

I can help with that. Do you know whether you want another tank or a tankless unit?

Darren:

Tankless if possible. The basement is tight, and I would need you to take the old unit away.

You:

I am in that area Thursday after another job, but I need to check the compact tankless unit and vent kit cost before I promise the date or price.

Darren:

That makes sense. Thursday works if the parts are available. Today after three could work too if it is just a quick look.

You:

Great. I will check supplier stock and pricing online, then call you back today with the firm quote and whether Thursday 1-4 is doable.